SERVICE REPAIR AND RETURN POLICY

SAVVYMED Inc will accept returns for any items that are deemed to be defective, substandard or inappropriate for the indicated use. Our return policy is as follows:

Rental Equipment: Equipment actively being rented from SAVVYMED Inc may be returned at any time for any reason. In some instances, rental equipment that has been ordered by a physician and is being returned without physician approval may require us to inform your physician of the discontinuation of service. Rental items returned in the middle of a month’s rental will not be pro- rated, the entire months rental charge will still apply.

 

Purchased Equipment: Equipment that is purchased outright may be returned within 30 days if the equipment is found to be defective, substandard or inappropriate for the indicated use. For any defects or deficiencies occurring after the 30 days our service and repair policy will be in effect.

 

Supplies and consumables: Supplies and consumables provided may be returned within 10 days of the date delivery if deemed to be inappropriate or unnecessary. Defective or incorrect supplies may be exchanged within 30 days of the date of delivery. All supplies being returned or exchanged must be in the original sealed packaging. Used items will not be accepted for return or refund.

 

SAVVYMED Inc will repair, replace or service any items that we provide according to the manufacturer’s warranty and insurance guidelines.